Shop FAQs

Shop Frequently Asked Questions


We currently ship only to Europe and we do offer a Free Shipping service for orders above 100€.

Shipping to Czech Republic:

  • Free Shipping
  • Free Pickup
  • Free Delivery in Prague

Shipping to other EU countries:

  • Orders up to 99€ = 10€ Shipping Fee
  • Orders above 100€ = Free Shipping

Our Happease products are refundable in case of any damaged items. We can assure you the quality of our products and guarantee satisfaction. If you still should have any issues, please contact us.

On business days (Monday to Friday), all orders received before 12 p.m. CET will be shipped the same day. Orders received after 12 p.m. CET usually ship the following business day. We ship via GLS transport or postal services, depending on your choice, so transit times are generally in line with regular mail.

Exclusively in Prague and Amsterdam, you can be delivered on the same day if your order is before 12 p.m.

Our hemp-derived CBD products are available at and select retailers around the EU and the U.K. Please contact us if you want to find the closest retailer near you.